For screen reader problems with this website, please call508-238-19305 0 8 2 3 8 1 9 3 0Standard carrier rates apply to texts.

3 Locations to Serve You | Click to Book an Appointment

AVI Help Desk

Audio Video Intelligence arrow

Service Plans

  • AVI HELP DESK$99 / MONTH SERVICES: (1) FREE 1 HOUR SERVICE CALL PER YEAR CONTINUED REDUCED RATE OF FIRST HOUR OF SERVICE $150 ($300 VALUE) NO CHARGE REMOTE SUPPORT WITHIN 24 HOURS ($80 VALUE) OVRC + PARASOL
  • AVI HELP DESK+$150 / MONTH SERVICES: (1) FREE 1 HOUR SERVICE CALL PER YEAR CONTINUED REDUCED RATE OF FIRST HOUR OF SERVICE $150 ($300 VALUE) NO CHARGE REMOTE SUPPORT WITHIN 24 HOURS ($80 VALUE) OVRC + PARASOL SATURDAY SUPPORT (1) COVERED TUNE UP PER YEAR - SYSTEM CHECK
  • CONTROL4 ASSIST$899 / YEAR SERVICES: DIRECT MANUFACTURER SUPPORT PROACTIVE MONITORING TROUBLESHOOTING & SUPPORT VIDEO ASSIST
  • CONTROL4 ASSIST PREMIUM$2999 / YEAR SERVICES: DIRECT MANUFACTURER SUPPORT PROACTIVE MONITORING TROUBLESHOOTING & SUPPORT VIDEO ASSIST PERSONALIZED SYSTEM EDUCATION POST-INSTALL PERSONALIZATIONS & PROGRAMMING NEW DEVICE CONNECTION BI-ANNUAL CHECK-INS
Parasol package

UNLIMITED ACCESS TO QUALIFIED TECHNICIANS FOR REMOTE SUPPORT 24/7/365

PROACTIVE SUPPORT MEANS THAT PARASOL WILL OFTEN DISCOVER ISSUES BEFORE THE HOMEOWNER, KEEPING SMALL ISSUES FROM TURNING INTO BIG PROBLEMS.

*COMMERCIAL PROJECT SERVICE PLANS CAN BE CUSTOMIZABLE

*AVI HELP DESK & AVI HELP DESK+ CAN BE BUNDLED WITH CONTROL4 ASSIST OR CONTROL4 ASSIST PREMIUM